Guarantee and Returns
We want you to be
completely happy with your purchase. If for any reason you are not satisfied
with your order, we encourage you to return it to us within 30 days of
receipt. We will then offer a replacement, refund, credit or exchange. We ask
that you contact us prior to returning items.
Phone: 1 (650) 898-7154
If you are unable to
contact us in advance of returning an item, please fill out the return slip
enclosed with your order and return the items in their original packaging to
Refund on shipping costs
We normally refund shipping
costs on returns that result from an error on our part, or are due to damages
incurred in transit.
Items damaged in transit
If anyitems appear to have
been damaged in transit, please keep the original packaging and contact us
immediately. Please be ready to describe the damage to items and shipping
Sorry, personalized items
may only be returned if they are defective.